Matrix Opti Smooth + Pro Keratin - Sensitized

At Budget Salon Supplies, we understand the importance of timely delivery and reliable shipping services to ensure your salon operates smoothly. Here's everything you need to know about our shipping and delivery policies:

1. Fast and Reliable Shipping: We are committed to providing you with a seamless shipping experience. Once your order is placed, our team works diligently to ensure it is processed and dispatched as quickly as possible. We partner with trusted courier services to guarantee timely delivery of your salon essentials.

2. Shipping Auto Calculated For all Trade Customer, shipping is auto calculated by shipping providers based on weight and location. Trade customers have discounted pricing which is why we are unable to provide free shipping service.

3. Shipping Costs and Timeframes: For orders under $100, a flat-rate shipping fee applies. Shipping costs and delivery timeframes may vary depending on your location within Australia. You can calculate your shipping costs and estimated delivery time at the checkout page before completing your purchase.

4. Track Your Order: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery and ensure it reaches you on time.

5. Click & Collect: Experience the convenience of Click & Collect at our store located at Shop 1, 551-553 Princes Hwy, Rockdale NSW 2216. Here's how it works:
Shop online and select Click & Collect at checkout as your delivery option (you can nominate someone to collect an order on your behalf).
Wait for confirmation via SMS/email that your order is ready for collection.
Collect your order in-store during business hours (don't forget to bring your order confirmation and photo ID). Visit our Click & Collect page for full terms and conditions.

6. International Shipping: While we primarily cater to customers within Australia, we currently do not offer international shipping services.

7. Customer Satisfaction Guaranteed: At Budget Salon Supplies, your satisfaction is our top priority. If you have any questions or concerns regarding your order or shipment, our dedicated customer service team is here to assist you. Feel free to reach out to us via email or phone, and we'll ensure your queries are addressed promptly and efficiently.

8. Shop with Confidence: Shop with confidence knowing that Budget Salon Supplies is dedicated to providing you with exceptional service and quality products. Whether you're stocking up on salon essentials or trying out new products, we're here to make your shopping experience hassle-free and enjoyable.

9. Start Shopping Today: Don't let shipping delays hold you back from running your salon smoothly. Experience the convenience of fast and reliable shipping services with Budget Salon Supplies. Browse our extensive range of salon products and place your order today. Your satisfaction is guaranteed!